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# Hiten Saxena
Senior UI/UX Designer | Al-Integrated Product Strategist | Frontend Ul Engineer
Dehradun, Uttarakhand, India | +91 7017447769 | hitensaxena.work@gmail.com

## Summary
Creative and impact-driven Senior UI/UX Designer with over 6 years of experience crafting digital products across diverse sectors including SaaS, edtech, and startup ecosystems. I am passionate about user-centered design, leveraging an analytical mindset and deep empathy throughout the product development lifecycle. My expertise spans Al-powered workflows, modular Ul systems, and KPI Focused UX Design enabling me to deliver delightful, scalable digital experiences that solve real-world problems and provide meaningful value.

## Experience

### Better Software
**Product Designer** | Remote/India
*Aug 2025 - Jan 2026*
- Designed and scaled design systems for multiple products, migrating from previously fragmented designs.
- Worked on hands-on design challenges while overseeing the entire design department.
- This included planning design sprints and taking full ownership of every design project.

### CiphCode Studio
**Freelance Design Strategist & Product Innovator** | Remote/India
*Jan 2025 - Aug 2025*
- Designed and developed a full-stack Al-powered web application for researchers, facilitating information comparison and synthesis using Gemini and ML.
- Collaborated with 5+ early-stage startups to build product design strategies, MVPs, and rapid iterations using Al-powered design pipelines.
- Delivered full-stack prototypes using Next.js and Prisma for seamless design-to-dev handoff.
- Rebuilt my design process around responsive, modular design with a development-friendly mindset.
- Automated content workflows using Al tools, cutting delivery timelines by 30-50%.

### Learntube (CareerNinja)
**Product Designer** | Mumbai, India
*May 2022 - Jan 2025*
- Designed a personalized learning journey MVP product powered by ML and YouTube data from scratch, which attracted significant beta users and got funded by Google for Startups.
- CareerNinja was featured among Google's Top Al Startups to Watch in India.
- Led UX design for key product areas: Al insights, dashboard revamp, premium learning recommendations.

### Qoohoo
**Product Designer** | Bangalore, India
*Jan 2022 - Apr 2022*
- Designed monetization and community tools for creators using a modular component approach.
- Partnered with growth team to develop UX flows that boosted onboarding and conversion.
- Shaped early design patterns for scalable creator journeys in the MVP phase.

### Richpanel
**UX Designer** | Mumbai, India
*Feb 2020 - Jan 2022*
- Designed and led the "Live Chat with Self-Service" project to automate up to 70% of queries using smart, conversational flows.
- Reduced agent workload by 30% while maintaining high satisfaction and low bounce.
- Created scalable design systems adopted across web and mobile.
- Improved agent tools and reduced average handling time through research-led redesigns.

### Early Startup Roles
**Product Designer / Project Lead** | Pune, Gurgaon, India
*2018-2020*
- Worked on smart farming, edtech, and loT dashboards across mobile/web.
- Led small teams and handled UI/UX, client communication, and rapid prototyping.

## Education

**B.Tech in Computer Science Engineering**
Tulas Institute, Dehradun | 2015-2019

**Class 12 (Science) & Class 10 (Science)**
CBSE & ICSE | 2014-2015 & 2012-2013

## Key Projects

1.  **Personalized Learning Engine @ Learntube**: Designed and shipped an ML-powered personalized learning platform using YouTube as a course base. Helped secure Google for Startups funding and recognition as a top Al startup.
2.  **Live Chat + Self-Service Automation @ Richpanel**: Led UX for live chat combined with an automated self-service flow that resolved 40-70% of repetitive tickets. Enhanced agent efficiency by 30% and improved user resolution rate.
3.  **Creator Commerce Tools @ Qoohoo**: Created scalable flows for digital product sales and subscription management. Helped boost creator onboarding with a simplified setup flow.
4.  **Al-Powered Research Assistant (In Progress)**: End-to-end design and development of a full-stack Al tool for researchers using Gemini and ML to help compare data sources, automate summaries, and synthesize insights.

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