UI/UX Designer

Bigship · Dehra Dun, Uttarakhand, India

linkedinRemote· posted 8/5/2025Applied

Why it matches

Excellent role match (UI/UX Designer).
Remote and India-based, ideal location.
Role title doesn't explicitly state "Senior".

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Autofill answers

Full name

Hiten Saxena

hitensaxena.work@gmail.com

Phone

+91 7017447769

Location

Remote (India)

Notice period

Expected salary

1500000

Tailored resume

# Hiten Saxena
Senior UI/UX Designer & Frontend Engineer with 6+ years of experience in SaaS and e-commerce, specializing in converting user-centered designs into high-quality, responsive HTML and CSS.

## Experience

### Richpanel
**UX Designer** | Mumbai, India
*Feb 2020 - Jan 2022*
- Designed and led the "Live Chat with Self-Service" project to automate up to 70% of customer queries using smart, conversational flows, directly applicable to logistics and shipping support.
- Created scalable design systems adopted across web and mobile, ensuring brand and UX consistency.
- Improved agent tools and reduced average handling time by 30% through research-led redesigns of internal dashboards.

### CiphCode Studio
**Freelance Design Strategist & Product Innovator** | Remote/India
*Jan 2025 - Aug 2025*
- Designed and developed full-stack web applications for clients, converting Figma designs into production-ready code using Next.js, HTML, and CSS.
- Collaborated with early-stage startups to build product design strategies and MVPs with a focus on rapid, development-friendly iteration.
- Rebuilt design processes around responsive, modular design systems to ensure seamless handoff to development teams.

### Learntube (CareerNinja)
**Product Designer** | Mumbai, India
*May 2022 - Jan 2025*
- Led UX design for key product areas, including a dashboard revamp and the integration of new learning recommendations.
- Designed a personalized learning journey MVP from scratch, which attracted significant user engagement and secured funding from Google for Startups.

### Qoohoo
**Product Designer** | Bangalore, India
*Jan 2022 - Apr 2022*
- Designed monetization and community tools for e-commerce creators using a modular component-based approach.
- Partnered with the growth team to develop UX flows that boosted user onboarding and conversion rates for digital product sales.

### Better Software
**Product Designer** | Remote/India
*Aug 2025 - Jan 2026*
- Designed and scaled unified design systems for multiple SaaS products, migrating them from fragmented and inconsistent legacy designs.
- Took full ownership of design projects, from planning design sprints to final implementation.

## Education

**B.Tech in Computer Science Engineering**
Tulas Institute, Dehradun | 2015-2019

## Key Projects

1.  **Live Chat + Self-Service Automation @ Richpanel**: Led UX for a live chat combined with an automated self-service flow that resolved 40-70% of repetitive tickets, enhancing agent efficiency by 30%.
2.  **Creator Commerce Tools @ Qoohoo**: Created scalable flows for digital product sales and subscription management, helping boost creator onboarding with a simplified setup flow.
3.  **Personalized Learning Engine @ Learntube**: Designed and shipped an ML-powered personalized learning platform that secured Google for Startups funding and was recognized as a top AI startup.

## Skills

*   **UI/UX Design:** Wireframing, Prototyping, Visual Design, Information Architecture, User Journey Mapping, UX Audits.
*   **Design Tools:** Figma, Adobe Suite (Photoshop, Illustrator), Framer, Webflow.
*   **Frontend:** HTML, CSS, JavaScript, React.js, Next.js, TailwindCSS, Framer Motion.
*   **Design Systems:** Component Libraries, Modular Architecture, Style Guides, Component Handoff.

Cover letter

Subject: Application for UI/UX Designer Role

Dear Bigship Team,

I am writing to express my strong interest in the UI/UX Designer position. With over six years of experience shaping digital products, from early-stage MVPs to scalable SaaS platforms, I was excited to find an opportunity in Dehradun that aligns so perfectly with my background in user-centered design and product strategy.

Throughout my career, I've focused on creating modular, scalable design systems that provide lasting value. At Richpanel, for instance, I led the UX for a self-service automation project that resolved up to 70% of repetitive support queries, directly improving agent efficiency by 30%. This passion for building efficient and impactful solutions has more recently led me to specialize in AI-integrated design. I have designed and shipped ML-powered products from the ground up, like the personalized learning engine at Learntube that secured Google for Startups funding, and have built full-stack AI prototypes to accelerate innovation cycles for startups.